Uptrends Transaction monitoring
A complete end-to-end process. Monitor from the end-user perspective.
Advanced transaction monitoring is included in the Uptrends monitoring service at no additional cost. So, with Uptrends you can quickly and accurately monitor transactions, scenarios, internal search engines, forms and logins, thereby preventing the loss of revenue and leads. Get alerts before your customers, leads and users can notice a problem and take their business elsewhere. Uptrends transaction monitoring simulates the click paths of actual customers, visitors and users. Moreover, it can monitor multi-page processes, ensuring that your customers are able to complete the registration, login, online services and shopping cart pages.
Why you need our advanced transaction monitoring
Online business processes such as shopping carts, forms, internal search engines and logins rely on servers and Web applications in complex arrays. This complexity presents the risk that yours might not function properly. If a failure occurs, your customers can't continue the order process or your users won't be able to use your application. Those customers, visitors and users will go elsewhere, and as a result of that failure you'll lose revenue, goodwill and leads.
Uptrends will continually monitor your transactions and alert you when any of the various steps in a transaction doesn't work correctly. Thanks to Uptrends transaction monitoring, you can increase revenue and enhance your reputation for quality and performance online.
Transaction Recorder: Record your own transactions
Easily record your own transactions with the Uptrends Transaction Recorder. The Recorder runs on your own computer, allowing you to click and navigate in your own web pages, fill in logins, contact forms or shopping cart pages, just like you would in your regular browser. We will record every click or selection, and any text you type in your web pages.
When you complete your transaction, the Recorder will upload it to your Uptrends account. The transaction will be actively monitored immediately.
Read more information about the Transaction Recorder.
Uptrends simulates real customers, visitors and users from around the world.
Uptrends will monitor your transactions from multiple locations around the world. We have monitoring stations on every continent, located in major cities of the USA, Canada, the UK, the Netherlands, Germany and Australia. Uptrends simulates real customers, visitors and users, and monitoring is performed from within the browser. Accordingly, monitoring is performed from the same perspective as that of the end-user.
Our technical consultants will help set up your transaction monitoring at no additional cost. We offer our transactions monitoring software as a service, so no system installation is required. Uptrends will monitor and test the complete sequence, from the selection of a single or multiple products through to payment. Advanced monitoring technology covers each step of your online sales process, from login and product selection to link clicks, form completion and logout.
If a failure occurs at any step in the online transaction, Uptrends will automatically conduct the check/double-check procedure. If the failure is verified, we'll automatically take a snapshot so you can see precisely what your customer or user sees onscreen. Uptrends will also send alerts to your mobile phone, e-mail, RSS and instant messenger, so you'll be able to get your transactions online before any site user notices a problem. You can define the escalation levels to specify who will receive a specific alert and when. Additionally, you can define the degree of maintenance and choose whether it will be performed while an operator is on duty.
Detailed online and e-mail reports. Powerful control panel.
Advanced transaction monitoring is integrated with our Uptrends Professional and Enterprise services. Uptrends delivers detailed, online interactive reports regarding uptime, downtime, errors and the total time from different cities. The Uptrends Enterprise edition even has an operations cockpit that indicates the uptime status automatically throughout the day. We keep your log files up to 90 days, but there is no limit regarding the historical data of your reports. Additionally, we can send you and your co-workers the daily, weekly or monthly scheduled management, operations and SLA report via e-mail. Of course, you can export these reports to PDF and Excel formats or publish them automatically with XML. You can even manually e-mail the individual reports.
A free, four-week trial ... no credit-card details required!
The free, four-week trial of Uptrends gives you full access to our entire service, including 20 SMS/text messages. It's easy to get started, and within five minutes you'll begin monitoring your website and transactions. Click here to signup for a free, four-week trial.