ITRS named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring

  1. Support
  2. Knowledge base
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  4. Message credit usage

Message credit usage

We want to be transparent about the usage of message credits in your account. To monitor the usage of your message credits, we offer a dashboard that allows you to review your daily and monthly message credit usage (in total and per operator).

Where can I find my Message credit usage overview?

  1. Log into the application.
  2. Go to Account and select Subscription Status underneath Subscription in the menu.
  3. On the Subscription you can see the remaining message credits.
  4. Select the link View message credit usage details. This leads you right to the message credit usage dashboard!

Or, hit this link directly: https://app.uptrends.com/Report/SmsUsage.

How will you notify me if I start to run out of message credits?

We will send (free) warning messages via SMS and e-mail to all administrators in your account. This happens when you are down to 25 remaining credits.

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