ITRS named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring

Collecting large quantities of data is essential to maximizing your website, server, and web application potential, but all that collection is for naught if you can’t retain data over time.

The products Uptrends Synthetics, Uptrends Real User Monitoring, and Uptrends Infra collect different types of data. Uptrends offers long-term data retention for paid subscription plans so that you can get the most out of your monitoring data. The retention time varies depending on the type of data and your subscription plan. Please find below the details on which data is retained for how long.

Uptrends Synthetics

Individual monitor measurements

The Uptrends service maintains the individual monitor measurements of paid subscriptions for up to 90 days, including data like:

  • Individual monitor check data
  • Monitor check screenshots
  • FPC waterfall data
  • Transaction detail data

Data retention for individual monitor measurements per plan

Starter Premium Professional Business Enterprise
14 days 30 days 60 days 90 days 90 days

Statistical data

Statistical data is available to you for up to 2 years after collection for paid subscriptions. This data includes what you typically see in charts and graphs, such as:

  • Average uptime %
  • Average load time
  • Calculated SLA data

Data retention for statistical data per plan

Starter Premium Professional Business Enterprise
1 year 1 year 2 years 2 years 2 years

Previously generated scheduled reports

Historical data for generated reports is available for up to 2 years for paid subscriptions. The available data includes:

  • PDF reports
  • Excel reports
  • E-mail reports

You can download this data from the History tab of any given scheduled report.

Data retention for previously generated scheduled reports per plan

Starter Premium Professional Business Enterprise
1 year 1 year 2 years 2 years 2 years

Detailed Full Page Check + data

FPC+ (Full Page Check +) data is maintained and available for paid subscriptions for up to 21 days from the initial data collection date.

Uptrends Real User Monitoring (RUM)

RUM data is immediately processed and stored as statistical data, including values for:

  • Median
  • Average
  • Minimum
  • Maximum

You can then inspect this fresh data with a precision of five-minute intervals. The data based on the five-minute intervals remains available for up to 90 days, depending on your plan.

For long term trend analysis, we combine the five-minute intervals into one-hour intervals. Uptrends retains and stores the data for up to two years, depending on your plan. You can view this data based on hourly or monthly periods.

Data retention for RUM data per plan:

Interval Starter Premium Professional Business Enterprise
Five minutes 14 days 30 days 60 days 90 days 90 days
One hour 1 year 1 year 2 years 2 years 2 years

Uptrends Infra

Individual measurements

The following individual measurements of paid subscriptions are maintained for up to 90 days:

  • Device logs
  • Screenshots from http sensors
  • Individual sensor values
  • Individual error information

Data retention for individual measurements per plan:

Starter Premium Professional Business Enterprise
14 days 30 days 60 days 90 days 90 days

Statistical data

Infra statistical data is available to you for up to 2 years after collection for paid subscriptions. This data includes the values for:

  • Average sensor values
  • Day averages for sensor measurements
  • Total count of errors (number of errors and warnings) per day
  • Total device uptime per day
  • Last device statuses
  • Last sensor values
  • Alerts

Data retention for statistical data per plan:

Starter Premium Professional Business Enterprise
1 year 1 year 2 years 2 years 2 years
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