Uptrends, proudly part of ITRS
As an integral part of ITRS, we serve a global clientele and have established ourselves as a leader in the industry.
Recognized as a Great Place to Work, ITRS is an Enterprise SaaS provider known for its best-in-class monitoring solutions. We are backed by leading private equity investors and are rapidly growing.
The majority of the Uptrends team is based in Alphen aan den Rijn, the Netherlands. ITRS' headquarters are in Shoreditch, London’s tech hub, with additional offices across the UK and internationally, including Boston, New York City, and Manila. We take pride in our diverse, friendly, and dynamic culture, with a strong emphasis on internal promotion and the development of our people. ITRS employs more than 350 IT professionals.
A Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring
Discover why ITRS has been recognized in the first-ever Magic Quadrant for Digital Experience Monitoring.
Meet our Leadership Team
Our leadership team combine extensive experience gained from across the technology and financial services industries, at companies such as Ork, FTSE Group, Apama and Thomson Reuters. The Executive leaders at ITRS Group are champions of company culture, encouraging staff to remain hungry, humble and to have an opinion.
Ryan Terpstra
Chief Executive Officer
Ryan Terpstra joined ITRS as Chief Executive Officer in November 2024, bringing over 20 years of C-suite experience across venture-backed startups, middle-market PE-backed companies, and global public corporations. Renowned as a technology entrepreneur with extensive experience in scaling software and data businesses, Ryan combines strategic vision with deep hands-on execution to drive transformational growth.
Ryan on LinkedIn
Daniel Storms
Chief Customer Officer
Daniel joined ITRS as Chief Customer Officer in August 2021, bringing more than 25 years’ management and leadership experience in software companies. He has a strong background in Customer Success, acquisition integration and building large scale, world class professional services organisations.
Daniel on LinkedIn
James Colquhoun
Chief Financial Officer
James is a seasoned CFO adept at navigating high-growth ventures internationally. From refining finance functions at Sightcall to leading profitable transformations at Nuxeo, his expertise spans diverse sectors, driving strategic growth and financial success.
James on LinkedIn
Steve Christinson
Chief Technology Officer
Steve is an experienced Chief Technology Officer with a demonstrated history of leading innovative, high performance, technology teams in the FS industry. Steve is in charge of engineering management, C-level presentation, technology strategy, technological aspects of M&A, and technology risk management.
Steve on LinkedIn
Martin Nilsson
Chief Product Officer
With more than 20 years’ experience of B2B software and technology, Martin joined ITRS Group in 2020 and became CPO in 2021. Martin spent several years in the financial services technology industry, and he has managed global teams in around 20 countries and has held many Board appointments as well.
Martin on LinkedIn
Rob Jardine
Chief Marketing Officer
Rob is a versatile, commercially-focused CMO with more than 20 years experience in SaaS technology marketing and consulting. He has a proven record of building high-performing marketing teams and driving demand generation by targeting the right audiences with content and messaging.
Rob on LinkedIn
Laura Taylor-Smith
Chief People Officer
Laura is a transformative HR leader with a strong tech background. Over four years at ITRS, she revamped the global people space, establishing key functions and earning a seat as Chief People Officer. Her passion and expertise drive success in dynamic environments.
Laura on LinkedIn
Montagu
Investor
Montagu Private Equity is one of Europe’s leading private equity firms and has been investing in businesses for over fifty years. Montagu’s investment strategy is focused on partnership with management in buyouts of high-quality companies operating in stable and growing sectors.
Visit Montagu.comOur vision and mission
ITRS Group’s technology creates resilience and efficiency for our customers, while helping them manage operational risk. Through a combination of monitoring and other production tools that can support you through digital disruption, we aim to take the stress out of running your IT estate.
How it all started
Uptrends’ started with a handful of checkpoints and its popular Uptime Monitoring platform. From there, Uptrends grew organically at a respectable, sustainable pace. Uptime monitoring led to performance monitoring, web application monitoring, server monitoring, API monitoring, real user monitoring, and eight checkpoints became over 233 worldwide monitoring locations. In the spring of 2018, Uptrends moved the home office to the third and largest space yet with room to sustain more growth.
2020 brought more exciting changes to Uptrends with the acquisition of the company by ITRS Group. As part of ITRS Group, Uptrends takes advantage of scope and scale, has more knowledge on board, and gains access to a broader set of products.
Learn, share, think and grow with us
It’s our people that set us apart, and our tech leads the way. A career with Uptrends means that you’ll be part of a fast-growing, strong and dynamic company.
Uptrends has grown to a team of 60 dedicated employees, and we need more.
Join the team
Creating a balance
There’s something to be said about work-life balance, and it’s a real thing at Uptrends. Each employee is encouraged to grow professionally while living a rich personal life. Maintaining a quality work/life balance allows Uptrends' teams to evolve in a sustainable way; granting us the creative freedom to invest in ideas and solutions that add value to our customers.
Positive environment
By creating a hospitable workplace, setting obtainable goals, and taking an interest in the roles and lives of every employee, we have created an environment that nurtures creativity and dedication. Uptrends provides a positive environment that naturally supports growth and benefits employees and customers alike.
