ITRS named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring

New alerting variable: failure message

Alert messages can be sent to most third party systems by making use of a custom integration . With such an integration, users can fully customize the outgoing alert message to include relevant information, and to meet the requirements of the receiving party.

The alert message is customized by making use of alerting system variables .

We’ve added a new alerting system variable: a reference to the failure message. Using the @alert.failureMessage variable, outgoing alert messages can be configured to include the relevant error’s failure message, which can be configured for each individual action in a transaction monitor (for example, if a click on a login button fails, the failure message could be set to a more descriptive “Login failed” rather than the default error).

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